What is the cost of uploading a backup copy? If you have a package with this option, we offer one monthly restoration (free of charge). If it is a search by date or multiple files, a fee will be charged according to the pricing list.

We offer a 99.9% uptime guarantee (calculated by thirty (30) days). For more details, please see our terms and conditions.

First of all, our system automatically communicates with you when you have reached 75%, 80%, 85%, 90%, 95% and 100% of your space-dsique. If, unfortunately, you have not received the notices, we will contact you to advise you of possible alternatives..

All our servers are in SSL/TLS mode. This means that you have access to our SSL/TLS server certificate in addition to the one offered by cPanel. If you need your own SSL certificate, you can communicate with us for more details or visit the « SSL Certificate » page to order one.

You can get in touch with us from our Help Deak or give us a call at (514)545-3636

When your service is « Managed », it means that you do not have to worry about the configuration connected to cPanel (Eg: add an email, configure an automatic response, etc ...).

An « UnManaged » service is a service for which you are totally responsible. We offer you the 24/7/365 technical service but you agree to do it yourself and in case you are not able to do it, we can do it for you via our complementary technical service.

For more information, please visit « Managed Versus UnManaged » ou communicate with us.

We have servers located in Montreal, Toronto and Vancouver. For operational, technical and security reasons (such as the « Patriot Act » in the USA), we do not have servers outside of Canada. If you need a service outside Canada, please communicate with us.